AI · Automation · IT · Web Design

We build it.
You run your business.

Your phone answers itself. Your leads get followed up automatically. Your reviews write themselves. Your site converts while you sleep. We handle every layer, from the AI voice agent to the laptop on your front desk.

90-day standard build
Missed-call recovery built in
One team. Full stack. All of it.
24/7

Always answering

An AI receptionist that picks up every call, takes bookings, and routes urgent issues — even at 2 a.m. on a Sunday.

30s

Missed call, answered

Every call we don't catch live gets an automatic text inside 30 seconds — while they're still holding the phone. That's the window where a missed call is still a booking instead of a competitor's customer.

1 team

One partner for all of it

AI, software, integrations, and the laptop on your front desk that won't turn on. We handle the whole stack.

What we build

The systems that run while you sleep.

Eight core services, each designed to remove a specific bottleneck from a small business. Use one. Use all of them. We fit the stack to your shop, not the other way around.

Website Design & Build

A custom site built around how your business actually runs — not a template with your logo dropped in. Fast, mobile-first, and wired into everything else we build.

100% custom design — no themes, no Wix AI chat widget built in Booking, forms, and reviews connected

Owner Dashboard

One screen for the whole operation. Every call, every text, every booking, every review — with the controls to change what the system does next.

Call log with recordings & transcripts Client list, appointments, and SMS history Approve content and review replies before they post

AI Voice Receptionist

Answers calls around the clock, books appointments, and routes urgent ones. Callers stop landing in voicemail after hours.

Natural conversation, your brand voice Live calendar booking Emergency call routing

Automated SMS Follow-Ups

Recaptures missed calls within 30 seconds, confirms bookings, requests reviews, and re-engages cold leads automatically.

Instant missed-call texts Two-way conversation flows Review & rebooking sequences

Social Media & Content

AI-assisted posting, scheduling, and content generation tied to your brand voice. Show up consistently without becoming a marketer.

Brand-trained content engine Multi-platform scheduling On-demand promo creation

Review & Reputation

Automated review requests, real-time monitoring, and AI-drafted responses across Google, Yelp, and Facebook.

Smart timing on requests Negative review alerts Reply drafts in your tone

Custom Software & Integrations

Connect the tools you already use — POS, CRM, calendar, payments — so nothing is manual and nothing slips through.

POS & calendar sync Custom internal tools Zapier, Make, or hand-built

IT & Hardware Support

Computers, networking, device setup, troubleshooting. The physical layer most "AI companies" pretend doesn't exist.

On-site & remote support Network & Wi-Fi buildouts Device procurement & setup
How it works

Ninety days from chaos to calm.

We don't sell software you have to figure out. We discover what your business actually needs, build it, and stay on the line while it runs.

01 DISCOVER

We learn how you operate.

Free 30-minute consult. We map your calls, leads, bookings, tools, and the gaps where money is leaking out.

02 BUILD

We configure and connect everything.

AI receptionist trained on your voice. Follow-ups wired into your calendar. Reviews routed to one inbox. Timelines are scoped honestly on your consult call.

03 RUN

It runs. We keep watch.

Ongoing monitoring, monthly tuning, and a real human who answers when something breaks. You go back to running your business.

Who we work with

Built for the businesses that keep neighborhoods running.

The stack is industry-agnostic — if your business runs on phone calls, appointments, and repeat customers, it fits. We build for owner-operated shops and small teams between 5 and 50 people. Real businesses with real customers, not VC-backed startups. The four below are where we focus; the list underneath is the rest of what the platform handles.

Beauty & Wellness

Salons & Spas

Stop losing walk-ins to voicemail. Catch the calls that come in after close.

Hair Salons Nail Salons Day Spas Barbershops Med Spas Lash Studios
Trades & Contractors

Home Services

Route emergency calls, book estimates, and follow up on leads while you're on a job site — no office staff needed.

HVAC Plumbing Electrical Roofing Landscaping Pest Control
Healthcare & Wellness

Local Clinics

HIPAA-aware intake flows, automated reminders, and rebooking flows built to reduce no-shows.

Dental Veterinary Chiropractic Optometry Physical Therapy Dermatology
Brick & Mortar

Small Retail

Sync inventory, capture customer data, and automate your back office so your storefront runs itself.

Boutiques Pet Shops Florists Specialty Foods Gift Shops Auto Parts
Also built for

Same stack, different vocabulary. If it books appointments, answers calls, or chases repeat business, we can wire it. Don't see yours? Ask on the consult — the answer is usually yes.

Fitness & Studios
Gyms Yoga & Pilates Martial Arts Personal Training Dance Studios CrossFit
Auto & Mobile Service
Repair Shops Detailing Tire & Alignment Body Shops Mobile Mechanics Windshield
Professional Services
Law Firms Accounting & Tax Insurance Agencies Real Estate Notary & Title Consultants
Food & Hospitality
Restaurants Catering Bakeries Food Trucks Event Venues Bars & Taprooms
Home & Property
Cleaning Services Moving & Storage Pool Service Appliance Repair Locksmiths Property Mgmt
Education & Care
Tutoring Childcare Music Lessons Driving Schools Test Prep Senior Care
Specialty & Regulated
Cannabis & Dispensary Veterans Services Branding & Merch IT & MSP Tattoo Studios Funeral Homes
Built for real business

One standard. No template tier.

Every build ships with AI chat, automation, and a custom layout designed around how your business actually runs. We don't keep a cheap tier — the difference between our tiers is scope, never quality.

⬡ Live Transformation Drag the slider Tap Before / After

Right side: The Avenue Salon, our live Elite build. Left side: an illustrative mockup of a typical template salon site — not a real business, and not Avenue's previous site. Drag the slider — or tap Before / After on mobile.

example-template-site (illustrative)

Typical Template Site

Stock photos. Cookie-cutter layout. No AI. No automation. What most small businesses end up with when a site is an afterthought.

✗ Off-the-shelf theme ✗ No booking integration ✗ No AI — voicemail eats leads ✗ Looks like every competitor
avenuesalonbeautyplano.com
LIVE
AI Receptionist · LIVE
SMS Recovery · ON
Review Engine · ACTIVE
24/7
AI Answers
9
Custom Pages
30s
Lead Reply

Relay Build Elite

Custom luxury brand. AI voice + booking + reviews + content. 9 pages. 8 design variants.

✓ 100% custom — no templates, no Wix ✓ AI agent answers calls & books at 2am ✓ SMS fires within 30s of a missed call ✓ Google reviews on full autopilot
← →
◀ Before
After ▶
Transparent pricing

One build. Everything running.

A one-time setup fee — then a flat monthly retainer with no per-call or per-message charges. We absorb your AI usage up to $150/mo, so a busy month costs you nothing extra. Six-month minimum term, then month-to-month.

Starter
$2,997
one-time build · then $297/mo
AI Voice Receptionist (trained on your brand) Automated SMS follow-ups Single-page custom website + AI chat Owner dashboard — calls, texts, bookings Calendar integration Review request automation 30-day monitoring included
Get started
ELITE
Full-Stack Command
$8,497
one-time build · then $797/mo
Everything in Professional Unlimited-page custom site, multiple design variants Dashboard with system controls & custom views Custom software & internal tools Full IT & hardware support Network & Wi-Fi buildout Dedicated engineer on call Monthly strategy review
Build the Empire

Not sure which tier? Book a free 30-min consult — we'll scope it honestly.

What's in each tier

Every feature.
Side by side.

Pick the row that matches your biggest problem and read across. The right tier is usually obvious.

Feature
Starter
$2,997 + $297/mo
Professional
$4,997 + $497/mo
MOST POPULAR
Elite
$8,497 + $797/mo
AI VOICE + MESSAGING
AI Voice Receptionist (24/7)
SMS Missed-Call Recovery
Two-way SMS conversations (AI)
Booking confirmation + reminder texts
Re-engagement win-back campaigns basic
WEBSITE + DASHBOARD
Custom website build 1 page 5 pages unlimited
AI chat widget on site
Owner dashboard (calls, texts, bookings)
Call recordings + transcripts
Content & review approval queue
Custom dashboard views + system controls
Design variants to choose from 1 3 8+
REPUTATION + REVIEWS
Automated review requests
AI-drafted Google review responses
Multi-platform monitoring (Yelp, FB)
SOCIAL + CONTENT
Social content engine (AI posts)
Multi-platform scheduling
INTEGRATIONS + SUPPORT
POS / Calendar integration 1 system ✓ multi ✓ full
Custom software / internal tools
IT & Hardware support
Dedicated engineer on call email priority ✓ direct
Monthly strategy review quarterly ✓ monthly
Start Starter → Start Professional → Start Elite →
🎖️
Veterans take care of Veterans.
Veteran-Owned · Veteran-Discounted
If you are a veteran-owned business, active duty service member, or a fellow vet, we offer discounted service rates. We built this company on military standards and we believe in taking care of our own. Reach out and let us know your situation — we'll work with you. Real stipulations apply: discount eligibility is verified, applies to select service tiers, and is subject to current capacity. Not combinable with other promotions.
Ask about vet discount
Still reading? Good. You're the right kind of client.
Clients who do their homework make better partners. Let's talk.
Book Free Consult → See pricing ⬡
Common questions

Answers, before you ask.

How long does setup actually take?
Our standard build is 90 days from signed to live. That's the timeline we hold ourselves to and the only one we have a track record for. Scope can move it, and we expect that window to shorten as we tighten our process — but we quote the timeline we can actually hold.
Do I need to switch off the tools I already use?
No. We build around your existing stack. If you're on a POS, CRM, calendar, or booking system that works, we integrate. We only replace what's actually broken.
What does the AI receptionist sound like?
Natural, warm, and trained on your brand voice. The goal is a call that feels like your front desk, not a phone tree. We give you a live demo on our first call — you tell it what business you run and listen to it answer.
What if something breaks?
You You reach out and a real human answers — usually the same engineer who built your system. We monitor proactively, and every client gets a direct contact for their build, not a ticket queue.
How is this priced?
A one-time build fee for setup, then a flat monthly retainer that includes monitoring, updates, and support. No per-call or per-message charges that scale with success. Starter from $2,997 · Professional from $4,997 · Elite from $8,497. View full pricing →
Do you support hardware and IT, or just software?
Both. Computers, networking, Wi-Fi, device setup, printer issues, the whole physical layer. That's what makes us different from "AI agency" companies — we own the full stack, not just the cloud part.
What if my business isn't very technical?
Good. That's exactly who we're built for. We don't hand you a dashboard and walk away. We set everything up, train it on your business, and only hand you what you need to interact with — usually just a phone number and a simple review-response inbox.
Can you connect to my existing booking system?
Yes — and you probably don't need to switch anything. By default our agent triages the call and hands the caller your existing booking link, which works with any system on the market because it needs no API access at all. Where a deeper integration earns its keep, we've built direct adapters for Vagaro and Google Calendar, and we build new ones during discovery for any platform with an open API. We'll tell you on the call which approach your system actually needs — and we'll tell you if the answer is 'the simple one.'
Is the AI voice receptionist HIPAA compliant?
For medical/dental/vet clients, we design the intake flow to avoid storing PHI in non-compliant systems. The AI collects only what's needed to route the call or book the appointment. Full HIPAA compliance scoping is handled during discovery — we don't cut corners on this.
Will the AI sound robotic or fake to customers?
No. We train it on actual recordings of you or your team. It should sound like your team, and it books while you're closed. We'll give you a live demo on the first call and you can hear it yourself before committing to anything.
What's the cancellation policy?
The retainer runs a 6-month minimum term, then continues month-to-month with 30 days notice to cancel. The minimum exists because we absorb your AI usage costs up to $150/mo during that window — you carry no per-call or per-message risk, and we carry the overage. The one-time build fee is non-refundable after go-live. Every platform account is in your name, and we'll help you migrate off cleanly if you ever leave.
Book a free consult

Tell us what you're running.
We'll tell you what we'd build.

30 minutes. No script. We'll map your leaks and give you an honest recommendation — even if it's not us.

Relay Build — Start a Conversation
Available now
ReLayBuild_AI is online:
"Drop your info and we'll send a calendar link within the hour. Free 30-min consult — no sales script, no pressure. Just an honest look at where your business is leaking time and money."
Point of contact
🎖️
Wohamar Self Lead
Start here — general inquiries & new clients
wohamarself@relaybuild.ai
💻
Andrue Ferry
Tech & infrastructure questions
andrueferry@relaybuild.ai
Michael Carvalho
Operations & systems
michaelcarvalho@relaybuild.ai
Ready when you are

Stop running every system in your business yourself.

Free 30-minute consult. No sales script. We'll look at where your business is leaking time and money, and tell you exactly what we'd build.

Or reach us directly: wohamarself@relaybuild.ai · andrueferry@relaybuild.ai
🤝
A Real Human, Not a Queue
You get a direct line to the engineer who built your system — same person every time. Not a ticket number. Not a chatbot.
🔓
Your Accounts. Your Data.
Every platform account we provision is in your name, and your data is yours to export any time. We keep the platform code we built and license it to you — so improvements we make to the platform reach your system too, and you get a clean migration if you leave.
Who we are

Forged in combat.
Built for your business.

Two Marine combat engineers and a Navy ops specialist — all OIF veterans — reunited after years working in enterprise data centers and AI infrastructure alongside an IT specialist who ran computer repair shops and built one of them its repair program from the ground up. We saw the same gap everywhere: small businesses getting left behind while billion-dollar tech got deployed at scale. We built Relay Build to close it.

4
Specialists
3
Combat Veterans
24+
Yrs Combined Service
1
Standard
OIF · OEF · Arabian Gulf · Strait of Hormuz · 2005–2018
Wohamar Self
USMC · Combat Engineer · OIF · OEF
Combat Operations Lead. The calm that gets built when the plan changes mid-breach and you still make the right call.
💻
Andrue Ferry
IT Tech · Web Dev · Repair Shop Operations · Data Centers
Ran two computer repair shops for their owners — and built the computer-repair program one of them was missing. Enterprise data center infrastructure. Lives on the AI cutting edge and owns the full technical stack.
Sosa
USMC · Combat Engineer · OIF · Visual Director & Media
Marine turned visual specialist. Brand photography, product video, content — every frame built to the same standard he carried overseas.
Michael Carvalho
USN · Ops Specialist · Aviation Maint. Admin
Tracked live radar in the CIC and kept carrier strike aircraft airworthy under combat conditions. Zero margin for error — same standard here.

"Tested in conditions where failure isn't a bad quarter — it's a casualty report. Forged, broken, rebuilt, and deployed again. That is our actual résumé."  · Proven Resilience · Absolute Accountability · Radical Honesty

Where we operate

Built in the DFW Metroplex.
Serving everywhere.

On-site IT support covers the DFW Metroplex, Ellis County, and surrounding areas. All AI, SMS, and software services run remotely — available to any U.S. business regardless of location.

DFW Metro — on-site available
Ellis County Red Oak Midlothian Ennis Plano Allen Frisco Dallas Fort Worth McKinney
Remote — available nationwide
All AI, SMS, web, automation, and software services deploy remotely. No geographic restrictions for digital services.

Relay AI

Typically replies instantly

Hey! I'm the Relay Build AI. Ask me about our services, pricing, or how a build works. What can I help with?